Terms & Conditions

1. General

These Terms and Conditions govern your use of the Createur website (createur.ae) and the purchase of products from our store. By accessing this website and placing an order, you agree to be bound by these terms.

2. Products & Pricing

All prices are displayed in UAE Dirhams (AED) and are inclusive of VAT unless otherwise stated. We reserve the right to modify prices at any time without prior notice.

While we make every effort to display accurate product descriptions and images, slight variations may occur. All products are subject to availability.

3. Orders

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order. Order confirmation will be sent via email upon successful processing.

We reserve the right to cancel orders in cases of pricing errors, suspected fraud, or product unavailability.

4. Payment

We accept Visa, Mastercard, American Express, Apple Pay, and Cash on Delivery (COD) within the UAE. All online payments are processed through secure, encrypted payment gateways.

5. Shipping & Delivery

Please refer to our Shipping & Returns page for detailed information on delivery times, costs, and policies.

6. Returns & Refunds

Returns are accepted within 14 days for unused, unopened items. Please refer to our Shipping & Returns page for the complete returns policy.

7. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Createur and is protected by UAE and international copyright laws. Unauthorized reproduction or distribution is prohibited.

8. Limitation of Liability

Createur shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability is limited to the purchase price of the product(s) in question.

9. Governing Law

These terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai.

10. Contact

For questions regarding these Terms & Conditions, please contact us at [email protected].